• Conduct outbound calls to potential customers from generated lead databases and marketing campaigns. Housing & Development • Explain SM Solar's products and services including rooftop solar systems, ground-mounted installations, and EPC solutions. • Qualify leads by understanding customer requirements, budget capacity, and decision-making timeline. • Manage reception duties including greeting visitors and handling incoming phone calls. • Coordinate appointments and maintain calendars for senior management and sales team. • Handle correspondence management including emails, letters, and document distribution. • Support documentation preparation for proposals, quotations, and project files. • Assist in basic data entry and maintain customer database with accuracy. • Coordinate with installation teams and provide project status updates to customers. • Support permit applications and government subsidy documentation as required.