Privacy Policy

Effective Date: 15 April 2025
 

At Abroces Fintech Services Private Limited, we value your privacy and are committed to protecting your personal information. This policy is a written document that describes how Abroces Fintech Services Private Limited collects, uses, and safeguards your data through our ecommerce store, mobile application, social platforms, and multi-vendor platform including products, services, job listings, astrology consultations, automobile (motors) listings, and other digital offerings. It also explains the purpose of all the data collection from our end and third-party users. We also undertake the responsibility to safeguard your data under the Information Technology Act by the government of India. This document also tells you your rights and choices about sharing your personal information and how you can get in touch with us regarding your data safety.

All users are advised to read this policy carefully before creating an account on our website or taking part in any other activity as a guest user.      
 

1. Information We Collect

To create an account or use our platform (including shopping, booking services, applying for jobs, astrology consultations, or vehicle listings), we collect user information, including:

Personal Information of Customers/Users: Information about Name, email address, phone number, shipping/billing address, and payment details for online shoppers, service bookings, astrology consultations, and other platform activities.

Personal Information of Vendors / Service Providers / Recruiters: We collect information about Names, email addresses, phone numbers, business addresses, government-issued IDs, GST registration (if needed), professional qualifications (for service providers, astrologers, job providers), and business or listing details (including vehicle/motor listings).

Job-Related Information: Resume/CV details, employment history, skills, qualifications, and other information submitted while applying for jobs or posting job listings.

Service & Consultation Data: Details related to services booked (including astrology services), preferences, appointment schedules, and communication between users and service providers.

Automobile/Motor Listings Data: Vehicle details such as registration information, ownership details, specifications, pricing, and images uploaded by sellers.

Transactional Data: We collect order history, booking details, payment details, and preferences for every transaction across products, services, and other offerings.

Technical Data: We collect information about IP address, browser type, device information, and cookies for analytics and personalization.

User-Generated Content: Reviews, ratings, job postings, service feedback, astrology-related queries, listings, content posted on social media, and communications with customer support or sellers/service providers.

   

2. How Do We Collect Your Data

We collect data in the following ways:

  • Information provided by the user during transactions, service bookings, job applications, or listings.
  • Automatically collected information by accepting cookies while interacting with our platform.
  • Data received via email, call, chat, or messaging services for customer support, service inquiries, or job-related communication.
  • Automatic information collected when users interact with vendors, service providers, recruiters, astrologers, or third parties through our platform.
  • Information collected through social media platforms and other entities of Abroces Fintech Services Private Limited after user consent.   
     

3. How We Use Your Information

We use the data collected to:

  • Process orders, service bookings, job applications, and payments.
  • Facilitate communication between buyers, sellers, service providers, astrologers, and recruiters.
  • Verify identities of sellers, service providers, and recruiters to ensure platform safety and compliance.
  • Personalize user experience across products, services, jobs, astrology, and automobile listings.
  • Provide recommendations, job alerts, service suggestions, and astrology-related insights (where applicable).
  • Communicate updates, promotional offers, and resolve disputes.
  • Comply with legal obligations and prevent fraud, abuse, or misuse of the platform.   
     

4. Sharing Your Information

We may share your information with:

  • Sellers / Service Providers / Recruiters / Astrologers: Relevant user details are shared to fulfill orders, services, consultations, or job processes.
  • Service Providers: Logistics partners, payment gateways, hosting providers, and analytics partners.
  • Legal Authorities: When required by law or to protect rights, safety, and platform integrity.
     

5. Data Security

https://afs.cool/ uses industry-standard encryption and security measures to protect your data. Data security measures include technical and organizational safeguards to protect sensitive data such as financial details, job-related information, and personal consultation data.

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security. If you notice any data breach or suspicious activity, please contact our support team immediately.
 

6. Your Rights for Data Protection & Privacy     

When we use your information, we do it only after obtaining consent from your end. If you wish to keep your data from us, you can opt out anytime you want.       

  • You can decline cookies, pixels, or any other technology used for user data collection.        
  • You can withdraw any consent provided to us by updating your account settings and preferences by logging into your account at  https://afs.cool/            
  • You can access, correct, or delete your personal information via your account or by contacting us at info@afs.cool
  • You can opt out of marketing communications at any time.       
  • Complain to us or the appropriate data protection authority if you find a threat to security or a data breach.         
     

7. Cookie Policy     

Cookies may also be used to enhance user experience across services, job browsing, astrology features, and vehicle listings.

At Abroces Fintech Services Private Limited, we value our users' privacy. We try to be transparent about how we collect and use your data. This cookie policy will explain what cookies are and how our website uses them.     
  

What Are Cookies?     

Cookies are small text files that are placed on a user's device when they use any website or webpage. These small files capture your preferences, browsing history, experience, etc., through your web activities. These cookies are helpful in providing you with content based on your preferences and interests.        
 

How Abroces Fintech Services Private Limited Use Cookies     

We use cookies to:      

 

  • Understand our users' preferences and recommend them products as per their needs.       
  • Improve their user experience and website functionality.        
  • Enable useful features like user login, cart management, save cards, last seen items, etc.        
  • Analyze website traffic, usage patterns, identify the most popular pages, and improve website performance.        
  • Deliver personalized experience on the website, recommendations, offers, and ads.          
     

Types of Cookies We Use     

Our website uses different types of cookies based on usage. They are:      

Essential Cookies: These are necessary for the basic functioning. These cookies enable features like secure login, payment transactions, items added to cart, last seen products, etc.      

Performance Cookies: These help us understand user behavior. These typically track anonymous data like pages visited, time spent on websites, navigation difficulties, website errors, etc.     

Functional Cookies: These cookies help us to remember your chosen preferences such as language, viewed products, age, gender, preferred mode of payment, etc, to make your browsing experience smoother.     

Targeting/Advertising Cookies: These cookies are used to display personalized ads, send product recommendations, etc. These track your browsing activities to send your personalized recommendations, show similar items you browsed earlier, and much more for targeting purposes.      


Managing Cookie Preferences     

When you visit our website, we provide you with the option to accept or reject cookies through a pop-up notice. You can choose to accept all, reject all, or customize them as per your choice. We respect the privacy of all our customers and let them adjust their cookie settings as they are comfortable. You can also control or delete cookies through your browser settings at any time.     

*Note: Disabling certain cookies may impact the functionality and performance of the website.     

 

Third-Party Cookies     

On Abroces Fintech Services Private Limited website, we permit trusted third-party service providers like network partners, payment partners, and analytical partners to set cookies on your device when you visit our website. These cookies are essential to deliver adverts and help us understand their efficiency. We have no control over the use of these third-party cookies.     

 

8. Third-Party Links     

This may include links to job providers, service providers, astrology platforms, automobile dealers, or other third-party service integrations.

 

Our Platform might include links to third-party websites, services, or applications for your information and convenience. We urge all our users to remember that these external links are not controlled by us and have their own privacy policies, terms of use, and cookie consents. Abroces Fintech Services Private Limited is not responsible for the content, security, or privacy practices of such third-party platforms.      

We strongly recommend that all users review closely the privacy statements of any third-party websites before submitting personal data or entering transactions. Your use of such third-party websites is at your own risk and discretion.  

 

9. Changes to This Policy     

We may update this Privacy Policy periodically. Changes will be posted to this page with the updated date.       
 

10. Contact Us     

For queries related to data safety and breach, reach out to our Grievance Officer:      

Name: Abroces Fintech Services Private Limited  

Email: info@afs.cool

Address: Room-306, 3rd Floor, Nigam Centre, 155, Lenin Sarani, Dharmatala, Kolkata, West Bengal-700013, India    
 

Cookie Consent Form      

We Value Your Privacy!       
We use cookies to enhance your browsing experience, analyze site traffic, and deliver personalized content and advertisements. By clicking “All Cookies”, you consent to our use of cookies.  
This applies to all platform features including ecommerce, services, job portal, astrology consultations, and motor listings.